题目选项分析

The excessive paperwork used to process claims at Brakeland Insurance Company, not the increase in accident claims involving privately owned cars, is responsible for the declining profits at Brakeland since the appointment of its new CEO. Sterling Auto Insurance Company has seen a similar increase in accidents among its insured vehicles, but while Brakeland's profits have decreased, Sterling's have increased in the same time period.

Which of the following, if true, would most weaken the argument above?

【选项】Sterling's customer-service approval ratings have always been higher than Brakeland's.